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Dispatcher in Courtland, MN at Hancock Concrete

Date Posted: 1/23/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Courtland, MN
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    1/23/2018

Job Description

PRIMARY FUNCTION
The primary function of the Dispatcher is to arrange the efficient and proficient delivery of product and/or equipment to customers, corporate facilities, and other miscellaneous destinations.

PRIMARY ACCOUNTABILITIES
  • Can uphold the company core values
  • Ability to build long term relationships
  • Ability to be a part of an effective team
  • Strong work ethic
REQUIRED SKILLS
  • Possess superior organizational skills, be detail oriented and a team player, exhibit a strong work ethic, and be self -motivated
  • Maintain a Can Do attitude towards customer service and be able to communicate both verbally and in written form
  • Exhibit clear communication skills and the ability to build strong teams
  • Perform all business and employee related activities in a proficient, ethical, and confidential manner
  • Possess general computer and office technical skills
  •  Possess the ability to understand and process project plans in order to bring them to reality in the production process
  • Must maintain flexibility in schedule during the busy season
PRIMARY TASK
  • Become familiar with customer project plans and their schedule
 
  • Maintain a level of familiarity with the facilities product and joint treatment inventories
  • Schedule deliveries through direct contact with the customer.  Maintain flexibility and the ability to adapt to changes presented by the customer
  • Maintain constant communication with production as to changes in customer schedules and needs
  • Resolve any issues or disputes that may arise from incorrect or untimely deliveries 
  • Pass along to production any product quality issues that may arise
  • Maintain a proficient staff of delivery and yard personnel and provide direct supervision
  • Maintain an adequate rolling stock fleet and contact maintenance or management with any concerns
  • Review project schedules received from the customer, review product inventories, and schedule deliveries, as appropriate
  •  Process requests for the pickup or delivery of parts and/or equipment to corporate facilities or vendors
  •  Serve as the direct supervisor(s) of the delivery and yard department staffs
QUALIFICATIONS
  • Applicable industry knowledge and experience is preferred
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